Supervisor Charity wrote:
I had the pleasure of speaking with "Dr. Arnold" today. He called for one reason only... to let us know how that Amy had restored his faith in [Client]! He stated that he wasn't going to take me through the whole story but that he was a faithful [Client] customer and that this most recent situation had shaken him but Amy had scored a TOUCHDOWN! She had hung in there 'till everything was taken care of! He felt that she was just wonderful and an email wasn't enough. He needed to reach out beyond that to express his appreciation!
WAY TO GO AMY!! WE LOVE YOU!!
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