Consumer Advocate Amy B, wrote:
Ms H. called from Specialized Transportation INC to inquire about providing trucking services to [our Client].
She was so impressed with the "wonderful conversation" that she had and the "outstanding customer service", she asked to speak with me to give praise about the person she had just spoke with.
Although Ms H. was not purchasing today... I am sure she will remember this call when she is looking for her next suitcase.
When you see Laurie Johnson, please congratulate her for receiving an Accolade!
Thank you Laurie, for your dedication to our Clients!
Amy
Consumer Advocate
Taction - The Contact Center
For more about Taction please see http://www.taction.com/
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