Evening Supervisor Michele H. wrote:
[Client] customer Mr Lee L. requested to speak with me this evening. He had ordered a couple of customized items and just received them. He wanted to let us know he is very pleased with both the items and with our employees; especially with Racquelle! He is "tickled" that he can talk with "real people" when he calls [Client] and that we have someone helpful and pleasant like Racquelle to answer his questions. He is so impressed that he is already planning his next order!
Thank you Racquelle for doing such a great job taking care of our customers. We all truly appreciate it!
Taction ~ The Contact Center
Team Leader ~ HighesTeam
Evening Supv
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