Team Leader Michele wrote:
Sally Brown asked to speak with me tonight regarding the great service she received from Claire. She said, and I quote: "Claire was very, very nice. She seems like a lovely, very pleasant person. She was polite and professional while taking my orders."
Sally is a long standing customer with [Client] and said she will certainly continue to do business with us in the future thanks to representatives like Claire.
Thank you very much, Claire, for taking such wonderful care of our customers.
Michele H.
Taction ~ The Contact Center
Team Leader ~ HighesTeam
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