Thursday, November 11, 2010

An Accolade for Team Taction!





Usually Accolades come in for an individual agent whos service performance prompted a client or customer to call back, mail, or email us and praise that individual's performance.

At Taction - The Contact Center we pride ourselves on developing lasting relationships with and for our clients and their customers.

Here's an example of when that pays off...

Team Leader Michele H. wrote:

"I had the pleasure of speaking with [Client] customer John N. this evening. He wanted to send a big thank you out to all of the wonderful agents he has spoken with while ordering. He is a repeat customer and loves the 'fantastic group of people that work' here. He is happy with the prompt service he receives and states that his order always arrives on time."

Thank you ALL for the great job you do taking care of our Customers everyday. It is truly appreciated.

Michele H.
Taction - The Contact Center
Team Leader ~ HighesTeam
Evening Supv.

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