Monday, December 13, 2010

An Accolade for Taction - The Contact Center agent Angie D!



Team Leader Michele wrote:

[Client] customer Maria F. couldn't say enough about the incredible job Angie did tonight. She wanted to send a big thank you to her for being so sweet and understanding. Maria needed to cancel an order and Angie did everything in a very courteous manner from finding out if she could help place a different order, to collecting her information. Maria was also impressed that even though Angie [was] a bit under the weather, she stayed positive and took time to answer her questions.
Thank you, Angie, for helping our Customers with such understanding and courtesy. It is truly appreciated every day!

Michele M Hayes
Taction ~ The Contact Center
Team Leader ~ HighesTeam

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