Supervisor Neal R. wrote:
Tonight, I spoke with customer Judith M. She had nothing but good things to say about Laurie. Judith is a very holiday-oriented person who needed help with information on some of our [client's] products. She said Laurie was very patient while helping her with multiple items. Laurie's cheerfulness made the call a pleasure. She even said that she would hire Laurie in a heartbeat if given the chance!
WAY TO GO, LAURIE!
Neal R.
Supervisor
http://www.taction.com/
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