An Accolade For Taction - The Contact Center Agent Brittany F!

Evening Supervisor and Teamleader Debbie K. wrote:

I had the pleasure this evening of speaking to Juanita T. on [a Client's] line. She had bought some [product] several years ago and was not sure how to read the expiration date on the box.

She was lucky enough to get Brittany on the line who quickly looked up the information and pleasantly explained to Juanita just how the expiration was read [it's encoded].

Juanita told be that she was impressed with Brittany's pleasant demeanor and willingness to help.

Thank you Brittany for all you do! You make us proud! Keep up the good work!
Debbie K.
TACTION-The Contact Center
Evening Supervisor
Team Leader - Untouchables
http://www.taction.com/