An Accolade for Contact Center Agent Robin W.

Team Leader Michele H. wrote:

I had the pleasure of speaking with Mr Jones this evening. He wanted to ensure all of Robin's peers and managers knew what an "incredibly wonderful job" she did helping him with his order.

He said it was the "most pleasant phone ordering experience he's had in many, many months." He was impressed that Robin took the time to offer him other items and still remained pleasant and helpful.

Mr Jones thinks you deserve a gold star Robin, and I certainly do as well! Thank you for the wonderful job you do taking care of our Customers every single day.

Michele M Hayes

Taction ~ The Contact Center