Monday, June 21, 2010

An Accolade for Contact Center Agent, Mary R!



Consumer Advocate Amy B wrote:

Yesterday we received a call from a customer who wanted to buy an additional piece to match the piece that she purchased last week.

She received the best service and was so happy with the way that she had been treated, that she replied to my updated invoice (she received [offer] discount so her pricing was updated) -
"My many thanks to both of you for your outstanding service.  I will enjoy both of my {products] all the more.  My other {products] deserve a break since I travel weekly throughout the US and Canada for work. 

Thanks again, 
Lisa G. "

When you see Mary R., assure her that she does an AWESOME job at Taction!!

Congrats Mary, you are a great asset to Taction and I enjoy working with you!

Amy B.
Consumer Advocate

For more about Taction - The Contact Center and our services please see http://www.taction.com/

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