An Accolade for Taction Contact Center Agent Chelsea!

Supervisor Laureen wrote:

Where to begin ---- I could not type fast enough with all the great things client customer Sylvia stated about our Agent Chelsea!

Sylvia is an officer in the armed services who served overseas in Irag etc. and is currently serving with troops who are helping in Haiti. She learned about our client's products from one of her soldiers mothers who uses[them].

Sylvia stated that Chelsea is awesome, consistent and professional. She wishes Chelsea was in the Army to help her with some of her soliders. Sylvia stated her needs and Chelsea "mapped it right out", advised what we have and explained what each product does.

Sylvia and I chatted for a while and she is just thrilled with the service she has been provided. She talked about her time in the army and the weather conditions she has been in that affect the hair and skin. She is going to recommend our products to her soldiers. She is also considering purchased some other [client] products.

Thank you Chelsea for the great service you provided to someone who is providing us with great service in the armed forces!

Way to go Chelsea!!

Laureen

Supv