Customer Accolade for Contact Center Agent Mary R!

Consumer Advocate Amy wrote:

I just had the pleasure of speaking with Mr Donaldson who had nothing but kind words to speak of one of our Agents. He said that she was the "kind you want to keep"!

He is switching from Delsey and Travel Pro to [our Client] because he was very impressed with the way he was just handled on the phone and reassured about the products he is interested in purchasing.

I would say that Mary R. has left a great impression on Mr Donaldson and he will be a Customer for a long time!

Thank you, Mary for your dedication to our Clients!

Amy
Consumer Advocate

For more about Taction - The Contact Center and our World Class Agents please see http://www.taction.com/