Customer Accolade for Contact Center Agent Will M!

Quality Assurance Leader Charity H wrote:

Team,

I had the pleasure of speaking with [client] customer Mr. Wes D. today. He wanted to take the time to let us know that he was impressed with Will's procedures and his demeanor. He was expeditious, and answered his questions quickly and appropriately. And even somewhat anticipated his requests! He wanted us to make sure that we gave Will a pat on the back for him!

Will, thank you for all you do! It is Appreciated!
Charity

http://www.taction.com/