Customer Accolade for Call Center Agent Kristi G. and Consumer Advocate Amy B!

The following email was forwarded through to praise Call Center Agent Kristi G. and Consumer Advocate Amy B, (yes, again!) for their continued efforts to create life-long raving fans and customers for our clients!

"I needed to write a letter to say how amazed I was by the care I received on Tuesday Feb 1, 2011. To make a long story short, I purchased a [product] less then a month ago and things on it started to break. I talked to two people within the [company], one the in Warranty Dept. and the other in the Sales Department who worked with the Customer Service Department to help me. Unfortunately, I was driving so I wasn't able to take their names otherwise I would mention their names. Bottom line, everyone involved went beyond and above the call to help me out and take care of the problem. What they did made me speechless and I can't thank them enough for their help, support, understanding. Even now I have a hard time expressing the words on how great they made me feel as a customer, when customer service is not easy to come by anymore. Please keep up the great work and support and thank you once again everything.

Rick W."

Thank You Kristi and Amy for making Taction - The Contact Center an astounding value to our partners!

For more about Taction - The Contact Center please see our website http://www.taction.com/.