Client Accolade for Contact Center Agent Janelle B!

VP of HR, Theresa J passed the following email on from one of our expanding Clients:

"Alan Gordon, our Director of IT development called into the help desk yesterday afternoon and spoke w/ Janelle about our new initiative. He asked her questions even though he knew that the TACTION team was [un]aware of the initiative.

...Alan announced to the executive team at our meeting this morning that he was impressed with TACTION and [you] are clearly a company which values customer service.

Thank you for all your efforts and let's keep up the great work.

Rosalie

Director of Customer Service"

Thank you, Janelle, for feeling your way 'in the dark' with honesty, integrity and with the spirit of award winning customer care!

For more about Taction - The Contact Center please see our website http://www.taction.com/