Good news @ Taction - The Contact Center!
An email received today from the editor of Connections Magazine informed us that an article written by Sales Manager Randy McKee, "Turn Your Call Center into a Sales Center", will be in the April issue of Connections Magazine.
Quite timely considering we've been doing Sales Refresher Trainings and creating new Sales Coaching Tools to ramp up for Q2 sales campaigns.
The article has already been posted online at http://www.connectionsmagazine.com/articles/10/026.html
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