An Accolade for Taction - The Contact Center Agent Racquelle B!

One of our Clients forwarded the following customer email to Operations Manager Michele B.

“I just placed my second order over the phone for a 6 month supply of your [product]. I must say both times I have ordered the customer service representatives have been extremely friendly and very helpful. I like the convience of the [product] but your friendly customer service is really the reason I have come back to order again and will order again in the future”

Great Job Racquelle! Stand up and take a bow!!!!

Thank you Racquelle for being an asset to the Taction team!!!

Michele

Client Accolade for Contact Center Agent Janelle B!

VP of HR, Theresa J passed the following email on from one of our expanding Clients:

"Alan Gordon, our Director of IT development called into the help desk yesterday afternoon and spoke w/ Janelle about our new initiative. He asked her questions even though he knew that the TACTION team was [un]aware of the initiative.

...Alan announced to the executive team at our meeting this morning that he was impressed with TACTION and [you] are clearly a company which values customer service.

Thank you for all your efforts and let's keep up the great work.

Rosalie

Director of Customer Service"

Thank you, Janelle, for feeling your way 'in the dark' with honesty, integrity and with the spirit of award winning customer care!

For more about Taction - The Contact Center please see our website http://www.taction.com/