Monday, July 26, 2010

Customer Accolade for Contact Center Agent Kim O!



Team Leader Michele H. wrote:

I had the pleasure of speaking with client customer Karen H. tonight. She wanted to let everyone know what an awesome job Kim did! She stated it was a wonderful experience with no pressure involved.

Kim knew she needed a lot of specific information about supplements before ordering so she explained we have product specialists that would be happy to help her.

Karen is a hair dresser and said she wished she had someone so sweet and knowledgeable working for her! She plans on also letting the specialists know how happy she is with the type of service she received tonight.

Thank you so much Kim for making such a wonderful impression on a new customer! It sounds like you made a lifetime customer out of Karen!


Michele M H.
Taction ~ The Contact Center
Team Leader ~ HighesTeam

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