Team Leader Michele H. wrote:
Client Customer Richard G. asked to speak with me this evening regarding the wonderful service he received from Jan G. He said she went out of her way to make sure he had all the information he needed for his product return. She also checked our website and helped him find the perfect bag for his business needs. He said Jan deserved the rest of the night off and asked me to give her a big hug for a job very well done.
Thank you very much, Jan, for taking such wonderful care of our Customers! I am sure he will remember this experience and will order from us again in the future.
Michele H.
Team Leader ~ HighesTeam
Taction ~ The Contact Center
