Monday, August 29, 2011

Customer Accolade for Contact Center Agent Jan G!



Supervisor Laureen wrote:

"I had the pleasure of speaking with Mr. Pickman and his wife on speaker phone this evening who asked to speak with a supervisor. They wanted to express what great Customer Service they received from our very own Jan G!

Mr. Pickman said she was excellent, easy to understand and then Mrs. Pickman chimed in and said she even told us about the advantages and disadvantages and provided a recommendation!! They wanted Jan to be recognized for the exceptional Customer Service she provided to them!

Way to go Jan, thank you!!!"

Laureen
Night Supervisor
Taction - The Contact Center


For more information about Taction and award winning Customer Service please see Taction.Com or Contact Us today!







Friday, August 5, 2011

Customer Accolade for Contact Center Agent Kristi G!

Day Supervisor, Becki D wrote:

Customer William B. called to place an order with Kristie, and after his order he asked to speak with a supervisor. He wanted to tell us that people are always quick to pass on complaints and that not enough people pass on positive feedback.

William wanted to tell us that Kristie was extremely friendly, courteous and helpful. He wanted us to be sure to give her a pat on the back.

Thank you Kristie for taking such good care of our customers. You are awesome and we are glad to have you on our team.

Way to go Kristi!


To learn more about Taction - The Contact Center please see http://www.taction.com/