A child gets a smile every time a Taction employee purchases a snack.

The Community Service and Wellness Committee, at Taction – The Contact Center, announced yesterday that another revenue stream has been added with the donation of a vending machine and roughly twenty dollars worth of inventory!

The machine and its contents were donated by Scotty River Vending upon finding out that Taction wished to purchase the snack and beverage machine and use the proceeds for Taction’s Christmas Child Program. 

The Christmas Child Program became a part of Taction’s community giving efforts in the early 1990’s. Each year the committee acquires a list of local children that could use a little extra around the Christmas tree. Taction employees then each “adopt” a child and with gender, age, and size head out to find just the right gift to give a child a smile during the holidays!

Taction’s CSAW Committee also uses occasional impromptu “jeans days,” silent auctions, yard sales, and cookouts during local events to raise money for the Christmas Child Program as well as the local food pantry and a Little League baseball team.

For more about Taction - The Contact Center see http://www.taction.com/

Taction - The Contact Center Announces September AGENT OF THE MONTH!

Taction's Vice President of Human Resources announced recently that September's Agent of the Month Award belongs to Laurie J. As Agent of the Month Laurie scored higher than any other Agent in all of Taction's critical KPIs to beat out some of the best Customer Service Agents in the industry.

Laurie has been with Taction - The Contact Center since April of 2004.

Congratulations Laurie on a job well done!

800-CALL-NOW® Introduced As "Ready To Deploy" at ERA D2C Las Vegas

Last month Steve White, president and CEO of New England 800 Company, and sales manager Randall McKee traveled to Las Vegas for the 2010 ERA-D2C Convention. ERA-D2C is a key show for bringing inventors, direct-to-consumer marketers, and affiliated vendors together under one roof.

Steve and Randy used the convention to introduce 800-CALL-NOW^® and to announce that all related rights and assets are available for long-term license agreements, partnerships, even offers to invest.

New England 800 Company has assembled a unique and comprehensive package of interactive branding elements and direct-response marketing tools. This powerful and protected, global package features the incontestable registered trademark 800-CALL-NOW^®, along with matching toll-free telephone numbers and matching domain names.

For more information regarding the assets and availability of 800-CALL-NOW® click here.  

An Accolade for Taction - The Contact Center Agent Robin W!

Supervisor Laureen wrote:

I had the pleasure of speaking with an extremely happy [Client Company] customer today, Carlene V. She and her husband own their own business. They have 10 buildings (Masonic Home for Adults) where the oldest resident is approximately 92 yrs old. They acquired the money to purchase [items] through volunteers and donations. Ms. Vose stated very seldom do you hear enough said about the great Customer Service that is received. She stated that Robin was absolutely amazing!!! Robin assisted Ms Vose with the selection of 6 [items] ($2000 plus order) that she purchased for the facilities. Robin was very kind, polite and wonderful!!

Ms. V. stated "Thank you [Client Company] for hiring such a great employee, you're the best!!"

Way to go Robin! You're the woman!

Laureen
Supervisor
http://www.taction.com/